Natural Language Processing NLP Examples Online translators are now powerful tools thanks to Natural Language Processing. If you think back to the early days of google translate, for example, you’ll remember it was only fit for word-to-word translations. The company uses AI chatbots to parse thousands of resumes, understand the skills and experiences listed, and…
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AI in customer service: 11 ways to automate support With this insight, your customer service team can determine which areas they need to improve upon in order to offer a more delightful customer experience. There are several examples of how reps use customer service automation. However, let’s cover a use case to help you better…
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